Ok to everyone who talks about hidden costs have to learn to read they say alot of things on the site and the answer to this is right infront of you well your ordering. Personally I haven't tried the project I just wanted to point out that it's right infront of you why it's happening since alot of sites do this they tend to say it but not quite direct.Really you liked it susy?? I thought it was completely useless. I saw the infomercial and bought it through my credit card. They ended up billing me all these extra hidden charges and I had to fight with them to take all the stuff back.
Interesting that this is your first post and that your IP address shows you are located in Houston TX.... the same city as the Luminess Air company. Coincidence?Honestly I am shocked to hear that everyone is having such a bad experience with the luminess air customer service. When I first got my airbrush I was very excited and opened up the box, watched the DVD, and plugged my system in. I was ready to go! I tried all four of the little foundation shades that they gave me and to my dismay they were all just way to dark. I spent too much money on this, and was too excited about having my very own airbrush to not have the right shade. I had ordered the tan makeup kit that they have, and as a Caucasian woman I would consider myself tan so I thought that I picked a good choice with that foundation family. So I called customer service, and told them that the colors that I had were just too dark and since they were too dark the airbrush was no use to me. The representative that I spoke to was extremely helpful, and she told me that Luminess GUARANTEES a true color match. At this point I was thinking yeah at what price? The representative sent me out two new bottles for FREE, yes for FREE and I did not have to return the darker shades. The representative told me that I can keep them on reserve just in case I get a litter darker. I have never heard of a such a thing. When I got the two lighter bottles I found my match! My makeup mate for life, they call it foundation shade F4. I call it "Mila in a bottle!" I have honestly never had anything else match my skin so well in my whole life, and I am 47 years old. To all the people who are claiming to be having bad experiences with customer service, I am sorry, because I have never been treated so well by a customer service team before. They made me fell like a person on the other end of the phone, not just some account information on their computer screen. Way to go, and thank you for helping me find my perfect color! "Mila in a bottle!" --Mila
Hmmm, you share the same IP address as the user "cfolk10" who also has been posting about the luminess airbrush product. Also a coincidence???I guess that people from Houston cannot like the Luminess Airbrush without being slandered. This is really sad. I love my airbrush, yes I am from Houston, but I am a Christian School teacher at a Baptist Church on the North side of town.
To answer your question....Yes it must be concidence, as that is exactly what it is.
Before we can take your posts seriously, you'll have to be upfront about who you are instead of hiding behind multiple user names.When you return a product, it seems to me, that you are responsible for getting the product back to the company and if it is lost or damaged the carrier would be responsible not the company you bought this from. The blame game is silly. Adults take responsibilty for their actions. FexEx lost my package and I had to file a form for Luminess to send to FedEx to get my product reshipped. It took about two weeks and FedEx rejected the claim but Luminess believed me and reshipped the product again to me. I am now a happy user and get consistently good customer service.
Dermablend is great for covering imfectionsI have proven this product... the truth didn't give me result ;( , the fundation is very unreal... this marked the pores and the wrinkles very much... I have returned It... I hope they return me my money... it was a lost of time having invested in this make up type... I recommend at all that don't buy it... This is expensive, it is not a good product...
Now I am looking for as crazy a fundation, can be liquid, in cream or mineral... that it really fulfills their function... "TO COVER IMPERFECTIONS... "
If some of you can recommend me some... please warn me...